ID & CAC Section - 315 FSS

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  • Mon
    0730 - 1530
    0900 - 1530
    0730 - 1530
    0900 - 1530
    0900 - 1530
  • Hours Info
    Closed for lunch 1100-12:00; Closed all Federal Holidays. Wknd hours based on Reserve schedule.

The ID/CAC/DEERS office at JB Charleston accepts walk in customers. Weekend hours are based upon the Reserve schedule.

The RAPIDS appointment scheduler is the go-to internet site for all Charleston area CAC/ID/DEERS service including two sites on the Air Force Base, and three sites on the Weapons Station. The web site also contains directions if needed. If you're using the RAPIDS link on the App please paste it into your web browser.

Customers are highly encouraged to take advantage of this web-based tool. Appointments take priority over walk-ins, meaning significantly less wait time!

Applies to all customers 21 years of age and older; must have TWO (unexpired) forms of identification to get a new CAC/ID Card. Primary ID must be a state or government issued photo ID. Secondary ID may be a Passport/Social Security Card/Birth Certificate

Source: RAPIDS


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4 Reviews

  1. RAPID does not let you thru. Need security entry. Will walk at 9am today. Will talk to them about it.

  2. The lady I called told me the only way I could make an appointment was online even though I called last week and was told to call back this week for a July appointment. I went to the web site and it was not available. Highly frustrating!

  3. The Rapids Appointment Website does not allow you to make an appointment. When you select the button "Make An Appointment", this sends you back to the "find a location" webpage. It is a never ending doloop! Why have the directions say you must make an appointment and then make us deal with this. You need to test the webpage on a regular basis fro a non .mil computer.

  4. They will screw you around and lose your paperwork. Prepare to wait months for them to do their job.