ID Card Facility (Customer Service)
The ID Card Facility (Customer Service) at Dobbins ARB holds walk-in hours: 0800 - 1000 and appointments will be serviced from 1000 - 1530. Appointments should be scheduled in 15 min interval per individual.
Source: RAPIDS Website
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I've been trying to call all morning to ask if the ID Card Center will be open on Monday (Columbia Day - not included online) yet, no response. The automatic answer message instructs you to NOT leave a message as it is not monitored, however, it allows you the option to leave a message. Who is running this service if anyone?? Maybe they should focus on having someone actually *answer* the phones during their normal business hours.
posted 6 months ago
Very professional, polite and organized. I left the office feeling that all of my concerns and challenges were well taken care of. I moved here form Fort Knox and they need to take notes from your office on how to properly help service members. I have gained an new level of respect for the Air Force after my visit. Thank you
posted about 3 years ago