The Information, Referral and Outreach Program serves as a one stop source for community information, follow-up and referrals to other agencies. The program is designed to provide easily accessible information that will assist Soldiers and Family members in meeting their basic needs and improving their quality of life. The outreach program strives to promote Army Community Service (ACS) Family Programs by reaching out to units through ACS overview briefings, information tables and a Unit Service Coordinator. The Unit Service Coordinator (USC) serves as a liaison for the command to Army Community Service. The USC representative acts as the primary point of contact for the command. Commanders and Family Readiness Group (FRG) leaders are encouraged to use the USC representative as a special staff member and invite them to command steering committees and FRG meetings or any functions where ACS can provide services, information and referral for family programs.
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