Finance Office (Military Pay)

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  • Mon
    0800 - 1500
    Tue
    0800 - 1500
    Wed
    0800 - 1400
    Thu
    0800 - 1500
    Fri
    0800 - 1500
    Sat
    Closed
    Sun
    Closed

Call the Finance Office at Joint Base San Antonio (JBSA) for all your finance, military pay, and travel needs.

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Reviews
6 Reviews

  1. Waited on phone because they were helping other customers. Then phone rings and no one answers.....

  2. My husband has tried to call multiple times over last couple days and all it does is ring. I have a POA and I have tried calling from out of state as well and all it does is ring and ring. Does anybody ever answer the phone? Honestly doesn't even deserve 1 star

  3. This is a horribly run office. No customer service. I've tried to call on behalf of my son, who has not been paid for THREE months. He went in before his tech school started, and they assured him the situation had been corrected, and he would be paid. Still no paycheck... Now he's in tech school all day, and he can't go to the office- because they close before he's out of class! So I've been trying to call on his behalf, but no one answers the phone! This office clearly does not care.

  4. Apparently noone works in the finance office seeing as i have left multiple messages and consistently called all day to try and reach someone. As someone who works in a customer service career field, this is unbelieveably unprofessional. The leadership really should do their job and ensure their personnel are doing their jobs.

  5. I agree with the other poster, no one picks up! Tried calling different times of the day and it just rings and rings and then disconnects.

  6. How about providing a phone number that someone actually answers.