ID Card/RAPIDS Office
The ID Card Office on March AFB can assist in processing CAC cards and dependent ID cards through the DEERS RAPIDS system. Appointments should be scheduled in advance using the RAPIDS Website. A Scheduled appointment timeframe takes about 30 minutes per session. A session may consist of (1) CAC ID or up to (2) Dependent ID Cards. All Adult individuals requesting ANY type of Military Identification Card will NEED two forms of Identification. The sponsor must be present for all dependent ID cards.
A Scheduled appointment timeframe takes about 30 minutes per session. A session may consist of (1) CAC ID or up to (2) Dependent ID Cards. Appointment Web Site: https://rapids-appointments.dmdc.osd.mil/ ;if Day is Green, Appt is Available.
SURROUNDING ID CARD OFFICES
US Navy (Norco) 1999 4th Street, Norco, CA 92860, Phone: (951) 273-4878 Hours: Mon. 0900-1400, Tue. 0900-1400, Wed 0900-1400, Thurs. 0900-1400, Fri. 0900-1400
Air Force (Los Angeles) 2420 Vila Way, Suite 1467, Los Angeles, CA 90245 Phone: (310) 653-3114 Hours: Mon. 0730-1500, Tue. 0730-1500, Wed. 0730-1500, Thurs. 0900-1500, Fri. 0730-1500
US Marine (Camp Pendleton) 20250 Front Desks, Oceanside, CA 92055, Phone: (760) 725-2013 Hours: Mon 0730-1530, Tue. 0730-1530, Wed. 0730-1530, Thurs. 0730-1530, Fri. 0730-1530
US Army (Los Alamitos) 4235 Yorktown Ave, Bldg 18, Los Alamitos, CA 90720, Phone: (562)-795-1172 Hours: Mon. 0800-1600, Tue. 0800-1600, Wed. 0800-1600, Thurs. 0800-1600, Fri. 0800-1600
ALL ID CARD SEEKERS:
All Adult individuals requesting ANY type of Military Identification Card will NEED two forms of Identification: One Primary and One Secondary or Two Primary forms from the list below
Cards are issued within 30 days of the expiration date on the front of the card
PRIMARY FORM OF IDENTIFICATION REQUIRE CANNOT BE EXPIRED: Current Military ID Card, Current State ID Card/State Drivers License or US Passport
SECONDARY FORMS OF IDENTIFICATION REQUIRED: Original Social Security Card or Original Birth Certificate
VA - Commissary ID
Applicant needs to bring letter (Commissary Letter)from the VA that states rated 100% Service-Connected or 100% Unemployable Service-Connected and Honorable Discharge. Also need a copy of DD 214.
DEPENDENT ID CARDS
The sponsor must be present. If not, the dependent MUST have a signed DD Form 1172-2 (w/90 days of signature) signed by their sponsor & an official VO/SSM or a Power of Attorney that states to update DEERs. Call for further information
ADDING A SPOUSE TO DEERS
The sponsor needs to bring the following documents for their spouse: Official Marriage Certificate, and two forms of Identification. Photo ID (Drivers License or State ID not expired, Original Birth Certificate and the original Social Security Card. All
FULL TIME COLLEGE STUDENTS
All College students 21 to 23 years of age must bring a letter from their school registrar's office stating that they are enrolled full time in an accredited college in pursuit of an Associate Degree or higher.
The letter will NEEDs to be signed by the registrar's office; this letter needs to have the school's letter head and include the student's current semester/quarter dates and expected graduation date (if available).
Age 23 to 26 Young Adult Tri-Care Programs
Member/Child will have to receive a Welcome Letter from Tri-Care by enrolling online at http://www.tricare.mil/mybenefit/.
The military ID card will authorize the dependant Medical Coverage it will NOT authorize Commissary, Base Exchange or Military Warfare and Recreation (MWR) base privileges.
Source: RAPIDS website
Leave a Review
We have been trying to make appointment for ID cards. No one returns our calls, and we can't make appointments. My Husband is disabled, I've been trying to help him, but I'm not getting any help from you, Please answer my calls. Thank You
posted about 2 years ago
We have 2 members in our squadron that have been waiting 2 weeks to renew their CAC's. I understand that the office cannot contol when the system goes but they could at least have the decency to answer the phone when people call to see if the system is up that day. Walk-in hours and wait times are ridiculous and the Rapids appointments are booked out for months at a time. It's actually faster to get a new CAC at Edwards (2 hours away) then it is to get one here.
posted almost 3 years ago
Spent 3 1/2 hours waiting to renew ID's , only to have the system go down. We had tried to schedule appointment via the web, but none available until mid August. We went to the office July 11th and found a note on the door that the office was closed the 11th and 12th. No mention was made on the phone message . Arrived on 13th at 8a.m. and during 3 1/2 hours about 20 applicants were processed. Modern ugrades, ample staff and relatively low volume it should function more efficiently.
posted over 3 years ago
I have been getting Military ID Cards for 42 years. This is the most screwed up inefficient office I have ever seen. 3 hours of watching them cater to walk ins without appointments and last on the sign in list. No rhyme or reason on who or what they prioritize. I recommend you never come to this office because I never will again. If I ever get called up my next stop is the Commanding Officers office to put them o report.
posted over 3 years ago
I left a voice message 2 days ago and have not received a return call, as your recorded message says a caller would. This is a customer service phone number? Either revise the message - or return the calls. Thank you.
posted about 4 years ago