The 78th Medical Group supports the war and peacetime mission of the 78th Air Base Wing, Warner Robins Air Logistics Center, and over 30 associate units representing six major commands. The Group Consist of a diverse military healthcare facility with over 470 personnel assigned to four squadrons providing healthcare for over 47,000 military and civilian personnel.
***Please see the Robins Services Website Link for detailed clinic information***
Source: airforcemedicine.af.mil
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Reviews
4 Reviews
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William SeylerWaiting to activate a medical scrip10 minutes. Activated on the 7th of November but 21st of November none was ordered. It was Lumigan! I was supposed to be notified when it came in but found out today that it was never ordered. Tried calling Patient Advocate but no answer on their phone number! Also tried to find out about it from the Pharmacy through their phone number but to no avail!!! Called also on the 8th of November with the same outcome!!! was on hold for over an hour before I hug up!!!
posted over 5 years ago
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Wayne Lettice CMSgt USAF (Retired)
Trying to talk to somebody at the pharmacy is next to impossible. Phone number doesn't work almost 100% of the time. To activate a script from off base provider that is electronically submitted one must call to accomplish this process and speak to "a live pharmacy representative." Medical providers from off the installation can't get thru or speak to anyone. The window customer service is pretty awesome considering how many use this facility.
posted almost 6 years ago
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MAC
This place when it comes to answering phone calls in any area of service is at a Outer Limits zone. From Air Force theme music to Big Band Era that is the only pleasantries coming out of the call. Your outside doctors submit prescriptions, that must be called in by the recipients, which in turn have a number that responds with these worn out music. Who is running this place? Obviously not the military, because if so it is lacking seriously to the DOD standards.
posted almost 6 years ago
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Trail
This is how it must be dealing with the VA. Hard to get an appointment, people are rude, wait time is long.
posted almost 7 years ago
