ID Card Section/DEERS
The ID Card Section at Robins AFB can assist you with all your ID, Passport, CAC and DEERS questions. Please call them for an appointment or stop in during business hours.
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I called and spoke with Karen who was very helpful. I called for holiday hours but she went the extra step to ensure we knew what to bring for renewal and ensure we didn't make a wasted trip. This may seem small, but my sister is driving from Atlanta to renew her dependent ID. A huge thank you for a job well done!
posted over 1 year ago
This is not only for Robins ID Card office but the whole RAPIDS website as well. The only reason I had to drive four hours one-way to get a DDFrom 1172 loaded into the system is because it’s impossible to get on the website. It’s totally messed up. Then after four hours of driving to Robins AFB, 15 customers sat in the waiting area for 1 1/2 hours before anyone was called. At 1 hour and ten minutes I am still waiting.
posted almost 2 years ago
My last visit a few years ago was superb in every aspect. It is now time for me to review maxy ID card and look forward to my visit. I will comment again afterwards.
posted over 2 years ago